• info@rlpathlab.com
  • 011- 46103429, +91-931173105

 

At RL Path Lab, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our diagnostic services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.


Information We Collect

We may collect the following types of information:

1. Personal Information

  • Name

  • Phone number

  • Email address

  • Address

  • Age and gender

2. Medical Information

  • Test details and reports

  • Prescription information (if provided)

  • Health-related data necessary for diagnostic services

3. Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data


How We Use Your Information

We use your information to:

  • Provide diagnostic and pathology services

  • Process test bookings and home sample collection requests

  • Share test reports securely

  • Contact you regarding appointments, reports, or queries

  • Improve our services and website experience

  • Comply with legal and regulatory requirements


Protection of Medical Data

Your medical and diagnostic information is treated as strictly confidential. We follow appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or misuse.


Sharing of Information

We do not sell, rent, or trade your personal or medical information.

We may share information only:

  • With authorized medical professionals or laboratories involved in testing

  • When required by law or regulatory authorities

  • With trusted service providers strictly for operational purposes


Cookies & Website Tracking

Our website may use cookies to:

  • Improve user experience

  • Analyze website traffic

  • Understand visitor behavior

You may disable cookies in your browser settings if you prefer.


Data Retention

We retain personal and medical information only for as long as necessary to:

  • Provide our services

  • Meet legal and regulatory obligations


Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of data, subject to legal requirements

To exercise these rights, please contact us using the details below.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.


Updates to This Privacy Policy

RL Path Lab may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

RL Path Lab
???? Delhi, India
???? Phone: [Your Phone Number]
???? Email: [Your Email Address]

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