At RL Path Lab, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our diagnostic services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Name
Phone number
Email address
Address
Age and gender
Test details and reports
Prescription information (if provided)
Health-related data necessary for diagnostic services
IP address
Browser type
Device information
Website usage data
We use your information to:
Provide diagnostic and pathology services
Process test bookings and home sample collection requests
Share test reports securely
Contact you regarding appointments, reports, or queries
Improve our services and website experience
Comply with legal and regulatory requirements
Your medical and diagnostic information is treated as strictly confidential. We follow appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or misuse.
We do not sell, rent, or trade your personal or medical information.
We may share information only:
With authorized medical professionals or laboratories involved in testing
When required by law or regulatory authorities
With trusted service providers strictly for operational purposes
Our website may use cookies to:
Improve user experience
Analyze website traffic
Understand visitor behavior
You may disable cookies in your browser settings if you prefer.
We retain personal and medical information only for as long as necessary to:
Provide our services
Meet legal and regulatory obligations
You have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of data, subject to legal requirements
To exercise these rights, please contact us using the details below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
RL Path Lab may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions or concerns regarding this Privacy Policy, please contact us:
RL Path Lab
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